Privacy Policy

Effective Date: January 1, 2025

Welcome to AILearnPro. We respect your privacy and are committed to protecting your personal information. This policy applies to our website AILearnPro.biz and all related services.

1. Information We Collect

We collect information you provide directly and information automatically collected when you use our platform.

• Account Information: When you register, you may provide your name, email address, and a password.
• Usage Data: We collect information about how you use our services, including pages visited, features accessed, and session data.
• Support Requests: If you contact us, we collect your name, email address, and any other information you choose to provide.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Respond to your inquiries and support requests.
• Communicate updates, announcements, and administrative messages.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage. Cookies are small text files placed on your device. You can choose to disable cookies through your browser settings, but some features may not function fully without them.

• Session Identifiers: To maintain your login state and preferences during a session.
• Analytics Cookies: To gather aggregated data about site traffic and usage patterns.
• Functional Cookies: To remember your settings and provide personalized features.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no transmission over the internet is completely secure.

6. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data.
• The right to correct any inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the contact details below or submit a request via our contact form. We will respond within one month of receiving your request.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

9. Changes to This Policy

We may update this privacy policy periodically. We will post the revised version on our website with the date of the latest update.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

1 Fullerton Road, #01-09 One Fullerton
Singapore 049213

Phone: +6584007984
Business ID: S4104451A